Cloudy Coding Frequently Asked Questions
Find answers to the most common questions about our services.
1. What services does Cloudy Coding provide?
We specialize in software development, implementation, and maintenance for customized technological solutions.
2. Does Cloudy Coding work with all types of businesses?
Yes, we work with startups, SMEs, and large enterprises, adapting our services to each client's needs.
3. What payment methods do you accept?
We accept bank transfers, electronic payments, and cryptocurrencies. Please note that additional transaction fees may apply depending on the payment method.
4. Do you offer installment payments without interest?
No, we do not offer interest-free installment payments.
5. Are there any extra charges for specific payment methods?
If a selected payment method incurs additional transaction fees, Cloudy Coding reserves the right to apply an extra charge to cover that cost.
6. Do you provide refunds?
No, we do not provide refunds under any circumstances. However, clients will have access to all work completed up to the point of cancellation or non-payment.
7. What happens if I need additional changes to my project?
Minor changes within the agreed scope are included. Any additional changes outside the initial contract will require a new quote.
8. Who owns the software developed by Cloudy Coding?
Until full payment is made, Cloudy Coding retains intellectual property rights over the developed software. Once payment is finalized, ownership is transferred to the client, except for third-party tools, libraries, and frameworks used in development.
9. Do you provide ongoing support and maintenance?
Yes, we provide free maintenance for errors that result directly from our development, as long as the code has not been modified by third parties.
10. What happens if a third party modifies the code?
If the code has been altered by a third party, any corrections or adjustments will be subject to an additional quote.
11. How can I contact Cloudy Coding?
You can reach us through our official communication channels. We only respond through official channels or direct contact with senior executives to formalize specific matters.
12. Will you respond to inquiries through unofficial channels?
No, we only respond to inquiries through our official communication channels or direct communication with senior executives.
13. Does Cloudy Coding retain rights to specialized products?
Yes, we reserve the rights to all our specialized brand products, including Cloudy Licenses and No VPN.
14. Can the Terms of Service change?
Yes, we reserve the right to update our terms at any time. Clients will be notified of any significant changes.